We want you to be happy with Andrei Sarealba. If you're not, here's how refunds work.
30-day money-back guarantee
We offer a 30-day money-back guarantee on all Pro subscriptions. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our sales.
- Visit paddle.net and find your order using the email address you used at checkout.
- Use the in-page refund form, or reply to your purchase receipt.
- Alternatively, email us at support@snappsocial.com with your order reference and we'll start the refund on your behalf.
Refunds outside the 30-day window
After 30 days, refunds are considered on a case-by-case basis. We will always handle requests fairly and in line with applicable consumer protection law.
Subscription cancellation
Cancelling your subscription stops future renewals — your access continues until the end of the current billing period. Cancellation is not the same as a refund; if you'd like a refund as well, please request one as described above.
Questions
Get in touch at support@snappsocial.com.